Return costs
Return costs are equal to the shipping costs and are borne by the customer. If you choose a return label via Tormino, these costs are deducted from your refund.
Netherlands · Belgium · Luxembourg
Germany · Denmark · Austria · Czech Republic · Poland · Slovakia
France · Italy · Spain · Portugal · Sweden
Norway · Switzerland · Iceland · United Kingdom
Other destinations outside the EU
All other destinations worldwide
Own return label:Arrange your own return label with your carrier. The return costs are fully at your own expense.
Return label via Tormino:We provide a return label for you. The return costs are deducted from your refund.
14-day reflection period: Return within 14 days of receipt. The item must be undamaged and in its original packaging.