Tormino — LLMs Context
This page provides context for AI assistants and language models. It serves as the llms.txt endpoint.
# Tormino
> Tormino is a Dutch online retailer and B2B partner with 550,000+ products in stock, shipping from its own warehouse in Noordwijkerhout, Netherlands. Founded in 2021, serving customers across Europe (NL, BE, DE, FR) and worldwide. Specializing in bicycle parts and accessories, toys, outdoor gear, home & garden, pet supplies, and electronics.
## Key facts
- Founded: 2021
- Headquarters: Pletterij 35 F, 2211 JT Noordwijkerhout, Netherlands
- Product catalog: 550,000+ products
- Languages: Dutch, German, French, English, Danish, Finnish, Spanish, Italian
- Domains: tormino.nl (NL), tormino.de (DE), tormino.fr (FR), tormino.com (EN/global), tormino.dk (DA), tormino.fi (FI), tormino.es (ES), tormino.it (IT)
- Customer support: support@tormino.com (email only, response within 1 business day)
- Payment methods: iDEAL, Bancontact, Visa, Mastercard, PayPal, Apple Pay
- Shipping: from €8,95 NL; worldwide shipping at competitive rates
- Delivery: Estimated shipping date indicated on each item from Netherlands
- Returns: 14-day return window for retail customers (B2B exempt)
- Pricing: All prices include VAT (EU One Stop Shop scheme)
- Trustpilot: https://www.trustpilot.com/review/tormino.com
## Main product categories
- [Bicycle parts & accessories](/collections/fietsaccessoires-en-onderdelen)
- [Toys & games](/collections/speelgoed)
- [Outdoor & recreation](/collections/buitenrecreatie)
- [Home & garden](/collections/huis-tuin)
- [Pet supplies](/collections/dieren)
- [Electronics](/collections/elektronica)
- [Sports & fitness](/collections/sportartikelen)
- [Arts & crafts](/collections/kunst-entertainment)
- [All categories](/pages/ons-assortiment)
## Important pages
- [About Tormino](/pages/about-us)
- [Shipping methods & rates](/pages/shipping-method)
- [Returns policy](/pages/returns)
- [Frequently asked questions](/pages/veelgestelde-vragen)
- [Contact](/pages/contact)
- [Track order](/pages/order-status)
- [All brands A-Z](/pages/brands)
## B2B / Wholesale
- [Business overview](/pages/zakelijk)
- [Wholesale & volume discounts](/pages/groothandel)
- [Dropshipping program](/pages/dropshipping)
- [Datafeeds & API integrations](/pages/datafeeds-integraties)
- [Partner/affiliate program](/pages/partnerprogramma)
- [Become a supplier](/pages/supplier-onboarding)
## Differentiators
- Massive 550,000+ product catalog with real stock levels
- Orders handled and delivered by Tormino, including customer service, returns and tracking
- Fast shipping: the expected dispatch date is shown for each product; after dispatch, delivery usually takes 1-4 business days within Europe.
- Multi-language, multi-domain European presence
- B2B program with a flat 15% discount for all business accounts
- Transparent pricing: all prices include VAT
- 14-day return policy for retail customers
- Worldwide shipping at competitive rates
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